Signature Kitchen Suite Luxury Appliances Deliver Smart Cooking Experience
Signature Kitchen Suite, the new challenger brand in the luxury kitchen appliance market, showcased its lineup of smart-enabled products at the 2018 Kitchen & Bath Industry Show (KBIS). At the forefront of the brand’s smart home display was the new proactive service offering featuring artificial intelligence (AI) technology that can detect potential performance issues before they even occur, alerting both the consumer and call center to help avoid a problem and delivering a greater level of service and convenience.
Signature Kitchen Suite also unveiled newly minted partnerships with leading food and recipe services to make U.S. consumers’ lives more effortless and convenient in the kitchen. The company will integrate leading food and recipe services, including Innit® and SideChef step-by-step instructions, with its Wi-Fi-enabled cooking appliances, providing home chefs of all skill levels the means to make daily meal preparation less complicated and time-consuming.
With Wi-Fi-enabled appliances, Signature Kitchen Suite is ushering in cutting-edge connectivity and convenience. Through the touch of a button on the Signature Kitchen Suite app for Android and iOS devices, consumers can enjoy the benefits of smart controls — whether it’s preheating the oven while stuck in traffic to get dinner ready on time, or asking the refrigerator to make more ice before a dinner party.
“Signature Kitchen Suite is embracing a new generation of forward-thinking cooks, combining their passion for food with their appreciation for innovation, and we’re committed to helping them preserve and prepare food in the best possible way,” said Zach Elkin, General Manager, Signature Kitchen Suite. “With an open platform strategy that enables us to partner with leading services such as Innit and SideChef, along with industry-first innovations such as the first-of-its-kind sous-vide range, we’re providing even more flexibility and convenience in the kitchen and delivering an unmatched culinary experience for consumers.”
Smart Gets Even Smarter with Proactive Service
Customers can now enjoy the benefits of Signature Kitchen Suite’s proactive service to help identify and troubleshoot potential service issues before they happen. With proactive service, Signature Kitchen Suite appliances are automatically connected to a call center with 24-hour monitoring to enable reporting of their condition and status on a real-time basis. Once an abnormal signal is detected — such as a refrigerator door being left open for an extended period, or even a loss of power in the home, specialists at the call center analyze the data and proactively reach out to the customer to alert them of the issue. In the event a repair is needed, the call center can offer instructions for self-repair or help dispatch a technician to the home. This ultimately helps consumers save time and money, making daily life smarter and ushering in a new dimension of consumer convenience.
A New Recipe for Convenience
Innit’s and SideChef’s automated expert cooking programs will work seamlessly with Signature Kitchen Suite connected ovens and ranges to help today’s home chefs create even the most complicated meal with step-by-step support — from selecting ingredients and video tutorials available in the Innit and SideChef apps, to sending automatically customized cooking programs straight to the oven for perfect results on time, every time.
Innit and SideChef will be available on select Signature Kitchen Suite ovens and ranges this year. Innit and SideChef are both available for iOS in the App store and for Android in Google Play.
For more information on Signature Kitchen Suite’s smart appliance offerings, visit www.signaturekitchensuite.com.
